Privacy is important especially when you consider the number of ways we communicate and interact these days. We are committed to our privacy obligations and will conduct our business to ensure the protection of your personal information, including sensitive information.

It is important to understand that our companies provide a wide range of financial services and products and our companies may use and disclose your personal information in different ways.


Read our Group Privacy Policy

Please read the Privacy Statement that applies to you:

For Policy holders


For non-Policy holders involved in a claim

All other situations such as social media, competitions and general enquiries.

Online Terms and Conditions

Making a Privacy Complaint

Updating your Marketing Preferences (Contact Details). Phone 13 46 46 or Click here to Contact Us online.

Removal of the New South Wales Emergency Service Levy (ESL) from your Insurance Premiums.

Find out more