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Contact Shannons

Please see the details below about the online services available and how to contact Shannons.
Alternatively complete the enquiry form and Shannons will contact you.

Skip the queue

Get it done online now

You can take control of your insurance policies and claims in your own time with Shannons Online Services

Log in to My Account

Make a claim

Add a vehicle to my existing policy

Obtain policy documents

Make Tax Time Simple!
Get a copy of your tax invoice for eligible policies online without needing to login. It's quick and easy, click here to access them!

Other enquiries

Speak with Shannons

Call 13 46 46

Weekdays 8am-7pm AEST/AEDT
Saturday & Sunday 9am-5pm AEST/AEDT

Customers overseas call

+61 7 3732 2028


Weekdays 8am - 6pm AEST/AEDT
Saturday 8am - 4pm AEST/AEDT
Sunday Closed

Make a Claim

Shannons Claim online is an easy way to make a claim for the following policies:

  • Home & Contents
  • Comprehensive Car
  • Comprehensive Motorcycle

For all other policy claims, please call us anytime on 13 46 46.

NSW CTP Green Slip

Faster, easier NSW Green Slips are here.

Retrieve a Quote

Renew your CTP/Make a Payment

Roadside Assist

For 24/7 breakdown assistance

Call 1800 325 104

For all other Roadside Assist enquiries

Call 13 46 46

Make an enquiry

Leave your details below & Shannons will contact you.

If you would like to obtain a Shannons Insurance quote please Get a Quote here.

The personal information you provide will be handled in accordance with Shannons' Privacy Statement.

Support and resources

Insurance fraud hotline

Fraud Intelligence
Locked Bag 32524
Brisbane QLD 4001

Phone: 1300 881 725

Service of legal documents

Shannons is part of Suncorp Network, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the group.


Media Enquiries

For media enquiries about Shannons Auctions,please email

Shannons is part of the Suncorp Network.For media enquiries about Shannons Insurance, please contact the Suncorp Group

Insurance Council Australia

Find out more about the General Insurance Code of Practice.

Supporting our Gender Diverse Community

We're committed to ensuring our products and services reflect the diversity of our community.

We're reviewing our systems as they currently only request Male and Female. If you don't identify as Male or Female and you would like to obtain an online quote and/or policy, please select the gender you are most comfortable with to proceed, and record the quote or policy number.

If you would like for us to acknowledge your correct gender and ensure you are included in future system changes, please call us on 13 46 46 with the quote or policy number, or just call us direct for a quote.

Please note we are only able to acknowledge non-binary gender for: Comprehensive Car Insurance, Comprehensive Motorcycle Insurance, Home and Contents Insurance.