Understanding Your Home Insurance Premium

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A premium is the amount customers pay for their insurance. What you pay will vary on your personal circumstances.

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What Impacts Premiums?

The below general information is relevant to Shannons home and contents insurance (unless otherwise stated). Please refer to your relevant policy documents for more detail.

While many factors impact the amount of premium that we charge our customers, some key matters are set out below. In addition to changes in circumstances impacting your cover, premiums are also impacted by changes in our pricing practice, pricing factors and how we calculate premiums from time to time.

Sum Insured

The sum insured is the most you can claim for any one incident less any deductions that apply, unless stated otherwise in your relevant PDS. Repairs on high value homes also tend to cost more, resulting in higher premiums.


In some areas of Australia, natural disasters or severe weather events can happen more often and premiums in those locations can be impacted. This may also apply to premiums in areas with higher risk of theft, vandalism or other similar incidents.

Building Materials

The materials used to build a home affect the premium charged. For example, roof and wall materials, as these protect a home from outside elements.


Excess is the amount you ordinarily have to pay for each incident when you make a claim. If you choose a higher excess, you may be out of pocket more when making a claim. A higher excess means a lower premium, whilst a higher premium means a lower excess.


A premium may change depending on the total amount of claims we receive each year. If we receive more claims than expected, premiums can be impacted.

Government Taxes & Charges

After we have calculated the amount to cover your insurance policy any applicable stamp duty, GST, charge and levy is then applied.

How Can I Review My Premium?

The below general information is relevant to Shannons home and contents insurance (unless otherwise stated). Please refer to your relevant policy documents for more detail.

Review your policies to make sure all details are correct. Some changes can impact your premium if they affect the premium factors. Below are some ways you can influence how much premium you pay under our suite of Shannons home and contents product, where relevant. When reviewing your policy, you should always consider your own personal circumstances and check whether your policy suits your own needs.

Changing your Home and Contents Excess

By increasing your home and contents excess it will lower your premium. However, decreasing your home and contents excess will mean you will pay a higher premium.

Sum Insured

The amount you select as the sum insured for your home and/or contents sum insured will also influence your premium.

On renewal we also consider a range of factors that can influence the cost to rebuild the home and/or replace your contents and may choose to adjust the home and contents sum insured shown on your certificate of insurance at the end of each period of insurance.

This is to account for various factors including inflationary trends. However, at each renewal, you need to consider if the level of sum insured is sufficient for your situation and contact us if it is not appropriate.

Multi-Policy Discount

If you have a motor policy with Shannons and then take out a Home and Contents policy with us, you may be eligible to receive a discount of up to 10%* off your Home and Contents premium.

Discounts are also a factor that can affect your premium. The premium you pay for your insurance includes any discounts we have given you. Any discounts are usually calculated and applied before the application of government taxes, charges and levies.

Our policies may be subject to minimum premiums.

To make changes to your policy, log in online to your account to update the changes or give us a call on 13 46 46.

The information is intended to be of a general nature only. What your premium goes towards may differ and may change from time to time. Subject to any rights you may have under any law, we do not accept any legal responsibility for any loss or damage, including loss of business or profits or any other indirect loss, incurred as a result of reliance upon it – please make your own enquiries.

The information provided is accurate and true as of 9th December 2022, noting we may change our pricing practice (and the premium factors) from time to time.

Shannons Pty Limited ABN 91 099 692 636 (Shannons) is an authorised representative of AAI Limited ABN 48 005 297 807 (AAI Limited), the issuer Shannons home and contents insurance. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.

Various products and services are provided by different entities of the Suncorp group. The different entities of the Suncorp group are not responsible for, or liable in respect of, products or services provided by other entities of the Suncorp group.