Policy Documents
Select the insurance type to find the relevant policy documents containing detailed information about your insurance policy.
Current Home Policy Documents
Obtain your Certificate of Insurance, Certificate of Currency, Payment Receipt & Tax Invoice via Shannons Online Services
Home & Contents Insurance - Product Disclosure Statement | 2.5MB
For all new policies and policy renewals with a start date on or after 21 June 2025.
Key Fact Sheet - Home Building | 99KB
This Key Fact Sheet (KFS) applies to new policies and policy renewals with a start date on or after 21 June 2025.
Key Fact Sheet - Home Contents | 99KB
This Key Fact Sheet (KFS) applies to new policies and policy renewals with a start date on or after 21 June 2025.
Home and Contents Insurance Additional Information Guide (AIG) | 310KB
This AIG is relevant to you if your new policy or renewing policy start date is on or after 21 June 2025.
Home and Contents Insurance Target Market Determination (TMD) | 268KB
Original Date: 25/08/2021, Updated: 27/06/2025.
Home & Contents Insurance - Product Disclosure Statement | 545KB
Effective for new policies and policy renewals with start dates from 22 March 2021 to 20 June 2025.
Shannons Supplementary Product Disclosure Statement | 114KB
Effective for new policies and policy renewals with start dates from 17 March 2022 to 20 June 2025.
Home & Contents Insurance - Supplementary Product Disclosure Statement | 65.9KB
Effective for new policies and policy renewals with start dates from 3 September 2022 to 20 June 2025.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 45KB
Effective for new policies and policy renewals with start dates from 7 June 2024 to 20 June 2025.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 99KB
Effective for new policies and policy renewals with start dates from 31 December 2023 to 20 June 2025.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 59KB
Effective for new policies and policy renewals with start dates from 31 January 2023 to 20 June 2025.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 69KB
Effective for new policies and policy renewals with start dates from 31 March 2023 to 20 June 2025.
Home & Contents Insurance - Additional Information Guide | 311KB
This AIG is relevant to you if your new policy or renewing policy start date is on or after 17 April 2024 to 20 June 2025.
Home & Contents Insurance - Additional Information Guide | 265KB
This AIG is relevant to you if your new policy or renewing policy start date is between 2 June 2023 and 16 April 2024.
Home & Contents Insurance - Additional Information Guide | 661KB
Effective for policies with a commencement or renewal date between 23 March 2021 and 1 June 2023.
Key Fact Sheet - Home Building | 191KB
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025.
Key Fact Sheet - Home Contents | 213KB
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025.
Home and Contents Insurance - Target Market Determination (TMD) | 237KB
SH03318 21/06/25 A
Home and Contents Insurance - Target Market Determination (TMD) | 1.4MB
SH03318 07/12/23 A
Contents Insurance - Target Market Determination | 362KB
SH03318 07/09/23 A
Home Building Insurance - Target Market Determination | 361KB
SH03317 07/09/23 A
Contents Insurance - Target Market Determination | 355KB
SH03318 25/08/21 A
Home Building Insurance - Target Market Determination | 353KB
SH03317 25/08/21 A
Financial Services Guide | 280KB
Contains important information regarding our services and your rights under the laws governing the insurance industry.
Product Development and Distribution Policy | 66KB
Effective 31 August 2023: Each of Shannons insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Product Development and Distribution Policy | 97KB
Effective up to 30 August 2023: Each of Shannons insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Current Car Policy Documents
Obtain your Certificate of Insurance, Certificate of Currency, Payment Receipt & Tax Invoice via Shannons Online Services
Motor Insurance - Product Disclosure Statement | 802KB
Effective for policies with a commencement date or a renewal date on or after 23 March 2021.
Shannons Supplementary Product Disclosure Statement | 114KB
Effective for policies with a commencement date or renewal date on or after 17 March 2022.
Motor Insurance - Supplementary Product Disclosure Statement | 86.1KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 3 September 2022.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 48KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 2 October 2024.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 45KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 7 June 2024
Update pursuant to ASIC Corporations Instrument 2016/1055 | 99KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 31 December 2023.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 59KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 31 January 2023.
Motor Insurance - Additional information guide | 264KB
This AIG is relevant to you if your policy has a commencement date or renewal date on or after 30th June 2025.
Shannons Roadside Assist Terms and Conditions | 131KB
Effective for policies with optional cover and with a commencement or renewal date on or after 9 November 2023.
Financial Services Guide | 280KB
Contains important information regarding our services and your rights under the laws governing the insurance industry.
Product Development and Distribution Policy | 66KB
Effective 31 August 2023: Each of Shannons insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Motor Insurance - Target Market Determination | 240KB
Original Date: 25/08/2021, Updated: 27/06/2025.
Motor Insurance - Additional Information Guides | 279KB
Effective for policies with a commencement or renewal date between 17 April 2024 and 29th June 2025.
Motor Insurance - Additional Information Guides | 346KB
Effective for policies with a commencement or renewal date between 10 February 2023 and 16 April 2024.
Motor Insurance - Product Disclosure Statement | 749KB
Effective for policies with a commencement date between 15 May 2020 and 22 March 2021, or a renewal date between 15 June 2020 and 22 March 2021.
Motor Insurance - Additional information guide | 662KB
Effective for policies with a commencement or renewal date between 23 March 2021, and 9 February 2023.
Motor Insurance - Supplementary Product Disclosure Statement | 450KB
Effective for policies that choose one or both of the optional covers ‘Shannons Roadside Assist’ & ‘Hire car after an event for unlimited days’ with a renewal date between 15 June 2020 and 22 March 2021.
Motor Insurance - ASIC Corporations Instrument 2016/1055 | 72KB
Effective for policies in force between 15 May 2020 and 22 March 2021 and for claims made between 15 May 2020 and 22 March 2021.
Motor Insurance - Target Market Determination | 1MB
SH03315 07/12/23 A
Comprehensive Motor Insurance - Target Market Determination | 352KB
SH03315 07/09/23 A
Third Party Motor Insurance - Target Market Determination | 359KB
SH03316 07/09/23 A
Comprehensive Motor Insurance - Target Market Determination | 352KB
Applies to any policy with a start date between 25 August 2021 and 7 December 2022.
Comprehensive Motor Insurance - Target Market Determination | 207KB
SH03315 08/12/22 A
Third Party Motor Insurance - Target Market Determination | 351KB
SH03316 25/08/21 A
Product Development and Distribution Policy | 97KB
Effective up to 30 August 2023: Each of Shannons insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Shannons Roadside Assist Terms and Conditions | 94KB
Effective for policies with optional cover which commenced on or after 15 May 2020 up until 8 November 2023, or renewed on or after 15 June 2020 up until 8 November 2023.
Current Bike Policy Documents
Obtain your Certificate of Insurance, Certificate of Currency, Payment Receipt & Tax Invoice via Shannons Online Services
Motor Insurance - Product Disclosure Statement | 802KB
Effective for policies with a commencement date or a renewal date on or after 23 March 2021.
Shannons Supplementary Product Disclosure Statement | 114KB
Effective for policies with a commencement date or renewal date on or after 17 March 2022.
Motor Insurance - Supplementary Product Disclosure Statement | 86.1KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 3 September 2022.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 48KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 2 October 2024.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 45KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 7 June 2024
Update pursuant to ASIC Corporations Instrument 2016/1055 | 97KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 31 December 2023.
Update pursuant to ASIC Corporations Instrument 2016/1055 | 59KB
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 31 January 2023.
Motor Insurance - Additional information guide | 264KB
This AIG is relevant to you if your policy has a commencement date or renewal date on or after 30th June 2025.
Shannons Roadside Assist Terms and Conditions | 131KB
Effective for policies with optional cover and with a commencement or renewal date on or after 9 November 2023.
Financial Services Guide | 280KB
Contains important information regarding our services and your rights under the laws governing the insurance industry.
Product Development and Distribution Policy | 66KB
Effective 31 August 2023: Each of Shannons insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Motor Insurance - Target Market Determination | 240KB
Original Date: 25/08/2021, Updated: 27/06/2025.
Motor Insurance - Additional Information Guides | 279KB
Effective for policies with a commencement or renewal date between 17 April 2024 and 29th June 2025.
Motor Insurance - Additional Information Guides | 346KB
Effective for policies with a commencement or renewal date between 10 February 2023 and 16 April 2024.
Motor Insurance - Product Disclosure Statement | 749KB
Effective for policies with a commencement date between 15 May 2020 and 22 March 2021, or a renewal date between 15 June 2020 and 22 March 2021.
Motor Insurance - Additional information guide | 662KB
Effective for policies with a commencement or renewal date between 23 March 2021, and 9 February 2023.
Motor Insurance - Supplementary Product Disclosure Statement | 450KB
Effective for policies that choose one or both of the optional covers ‘Shannons Roadside Assist’ & ‘Hire car after an event for unlimited days’ with a renewal date between 15 June 2020 and 22 March 2021.
Motor Insurance - ASIC Corporations Instrument 2016/1055 | 72KB
Effective for policies in force between 15 May 2020 and 22 March 2021 and for claims made between 15 May 2020 and 22 March 2021.
Motor Insurance - Target Market Determination | 1MB
SH03315 07/12/23 A
Comprehensive Motor Insurance - Target Market Determination | 353KB
SH03315 07/09/23 A
Third Party Motor Insurance - Target Market Determination | 359KB
SH03316 07/09/23 A
Comprehensive Motor Insurance - Target Market Determination | 352KB
Applies to any policy with a start date between 25 August 2021 and 7 December 2022.
Comprehensive Motor Insurance - Target Market Determination | 207KB
SH03315 08/12/22 A
Third Party Motor Insurance - Target Market Determination | 351KB
SH03316 25/08/21 A
Product Development and Distribution Policy | 97KB
Effective up to 30 August 2023: Each of Shannons insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Shannons Roadside Assist Terms and Conditions | 94KB
Effective for policies with optional cover which commenced on or after 15 May 2020 up until 8 November 2023, or renewed on or after 15 June 2020 up until 8 November 2023.