Shannons Self Service
Now you can take control of your insurance policies and claims in your own time with Shannons Online Services.
Need to get in touch? Contact Shannons in your preferred way for information, help and support.
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We understand that sometimes our customers need extra care and support at different points in their lives. Find out about our Domestic and Family Violence Policy, Financial Hardship Policy, Translator Services and more.
If you experience a problem, are not satisfied with our products or services, about how we collect, hold, use or disclose your personal information or privacy related issue such as refusal to provide access to or correction of your personal information, please let us know so that we can help.
Customer Support Team Locations
If your car or home was damaged by the east coast storms and floods. Our Customer Support Teams are on the ground and ready to help in impacted areas across the country.
Service of Legal Documents
Shannons is part of Suncorp Network, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the group.
Insurance Council Australia
Find out more about the General Insurance Code of Practice.