We're on the ground and ready to help.

Please check this page regularly to find the latest locations and opening times to speak to us about your claim.

Mobile Disaster Response Hubs

Our team is on the ground and ready to support customers impacted by significant weather.

Clifton

Address

85 King St 
Clifton QLD 4361

Times

Monday, 24 November 10.00am to 4.30pm 

Tuesday, 25 November 8.30am to 4.30pm 

Wednesday, 26 November 8.30am to 4.30pm 

Thursday, 27 November 8.30am to 4.30pm 

Friday, 28 November 8.30am to 2.00pm

Please note locations and opening times are subject to change – please refer back to this page for current information.

How you can learn more

Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.

Cash Settlements

Claims Process

Maintaining Your Home

Repairing & Rebuilding Your Home

Temporary Accommodation

Third Parties Offering Claims Services

Who is going to repair my home?

Other Ways to Stay Updated

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos via Shannons Online Services. If you need help getting registred please email our dedicated support team homeclaimsdigitalsupport@shannons.com.au.