We're on the ground and ready to help.
Please check this page regularly to find the latest locations and opening times to speak to us about your claim.
Customer Support Team
Our teams are on the ground and ready to support customers impacted by significant weather. Appointments are available and can be booked HERE.
How you can learn more
Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.
Other Ways to Stay Updated
Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos via Shannons Online Services. If you need help getting registred please email our dedicated support team homeclaimsdigitalsupport@shannons.com.au.