We're on the ground and ready to help.

Please check this page regularly to find the latest locations and opening times to speak to us about your claim.

Mobile Disaster Response Hubs

Our team is on the ground and ready to help our customers impacted by the recent severe storms and hail across the Fraser Coast. 

Maryborough

Address

Maryborough Showgrounds & Equestrian Park
23349 Bruce Highway, Maryborough West,
Maryborough Queensland 4650

Times

Thursday 16 October 9.00am to 5.00pm

Friday 17 October 8.00am to 4.00pm

Saturday 18 October 8.00am to 4.00pm

Please note locations and opening times are subject to change – please refer back to this page for current information.

How you can learn more

Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.

Cash Settlements

Claims Process

Maintaining Your Home

Repairing & Rebuilding Your Home

Temporary Accommodation

Third Parties Offering Claims Services

Who is going to repair my home?

Other Ways to Stay Updated

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos via Shannons Online Services. If you need help getting registred please email our dedicated support team homeclaimsdigitalsupport@shannons.com.au.