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We're on the ground and ready to help

Please check this page during major weather events to find on the ground support.

Locations

Far North Queensland

Our team will be available in Far North Queensland to assist customers impacted by Tropical Cyclone Jasper.

Cairns

Location:

Brothers League Club Cairns
99-107 Anderson St,
Manunda

Times:

Tuesday, 11 June
10.00am - 6.00pm

Port Douglas

Location:

Pullman Port Douglas Sea Temple
Resort & Spa
Mitre St,
Port Douglas

Times:

Wednesday, 12 June
10.00am - 6.00pm

Mossman

Location:

Mossman Shire Hall
Mill Street,
Mossman

Times:

Thursday, 13 June
8.30am – 2.30pm

Southeast Queensland

Our team will be available in Southeast Queensland to assist customers impacted by the Christmas and New Years 2023 storms.

Jimboomba

Location:

Jimboomba Community and District Hall
Johanna Street &, Honora St,
Jimboomba

Times:

Tuesday, 18 June
9.00am - 5.00pm

Upper Coomera

Location:

The Well Community Centre
58 Highland Way,
Upper Coomera

Times:

Wednesday, 19 June
10.00am - 6.00pm

Tamborine

Location:

Vonda Youngman Centre
2-4 Knoll Road,
Tamborine Mountain

Times:

Thursday, 20 June
7.30am - 3.00pm

Please note these locations and opening times are subject to change – please refer to this page for current information.

Other Ways to Stay Updated

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos via Shannons Online Services. If you need help getting registred please email our dedicated support team homeclaimsdigitalsupport@shannons.com.au.