1

Select the Product

the claim relates to
2

Make a claim

Choose how you would like to make a claim
CAll US

You can call Shannons 24 hours a day, 7 days a week and speak with our passionate team.

13 46 46
Claims
Online Online

Shannons Claim online is an easy way to make a claim at your own time and pace.

  • Simple six easy steps
  • Upload photos relating to the claim
  • Instant claim number

Once your online claim is lodged we will contact you within 2 business days to advise you what happens next.

Claim online now
Mobile App

Shannons Claim Assistant

  • Gather details at the scene (accident description along with the drivers and vehicles involved)
  • Take and upload photos relating to the claim
  • GPS tracking of the accident location
  • Instant claim number

Once you have provided us with these details via the Claim Assistant app, we will contact you within 2 business days to advise you of what happens next.

Get the app on

  • google app store
  • applestore
3

Track your Claim

You can track the progress of your claim online using Shannons Claim Mate or you can speak to someone in our claim centre anytime by calling 13 46 46. If we need to confirm anything, we'll call you.

Shannons Claim Mate allows you to view and manage your claim online

4

Assessment

We’ll check out your car to assess the damage. We’ll check out your bike to assess the damage. If we need to, we'll check out your home or contents to assess the damage.
5

Repair, replace or payout

All sorted, you're back on track