1

Select the Product

the claim relates to
2

Make a claim

Choose how you would like to make a claim
CAll US

You can call Shannons 24 hours a day, 7 days a week and speak with our passionate team.

13 46 46
Claims
Online Online

Shannons Claim online is an easy way to make a claim at your own time and pace.

  • Simple six easy steps
  • Upload photos relating to the claim
  • Instant claim number

Once your online claim is lodged we will contact you within 2 business days to advise you what happens next.

Claim online now
Shannons App

Shannons Claim Assistant

  • Step by step claim process
  • Relevant for all accidents whether its single or multi vehicle, storm damage or theft
  • GPS functionality – plots your current location and time
  • Integrated camera – allows you to take pics of the damage and scene

Once you have provided us with these details, we will contact you within 2 business days to advise you of what happens next.

  • applestore
  • google app store
3

Track your Claim

You can track the progress of your claim online using Shannons Claim Mate or you can speak to someone in our claim centre anytime by calling 13 46 46. If we need to confirm anything, we'll call you.

Shannons Claim Mate allows you to view and manage your claim online

4

Assessment

We’ll check out your car to assess the damage. We’ll check out your bike to assess the damage. If we need to, we'll check out your home or contents to assess the damage.
5

Repair, replace or payout

All sorted, you're back on track