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A simple claim process

Start a claim

Start online or call us. Once your online claim is lodged we will contact you within 2 business days to advise you what happens next.

Track your claim

Shannons Online Services allows you to view and manage your claim online, follow your claims progress, pay your claim excess, upload & download documents.

Assessment

If we need to, we’ll check out your home or contents to assess the damage.

Repair, replace or payout

All sorted, you’re back on track.