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A simple claim process

Pressing a button

Start a claim

Start online in minutes, or call us. We may call you back within two business days if we need extra info.
Customer agent

We review your claim

Our team reviews the details and gets everything ready for the next steps.

Choose a repairer

You can either allow us to arrange the repair of your vehicle from one of our preferred repairers, or nominate your own repairer.
Which repairer should I choose?
/content/shannons/claims#which-repairer
Car on the road

Get back on the road

The quality of the workmanship and the materials authorised by Shannons in the repair of your vehicle will be guaranteed for its life. That way, you can get back on the road with peace of mind.