Update your details with Shannons

Whether you need to update your policy details, vehicle details or manage instalment payments, Shannons is here to help.
Log in
https://www.shannons.com.au/secure/shannons-online-services.html
Call us
/content/shannons/contact-us

Common online tasks

Pay or renew

You can either make a one-time payment for your overdue balance or manage your direct debit, credit card, and other payment methods.
Online payments
/content/shannons/payments

Lodge or track claims

Submit an insurance claim, or monitor the status of a current claim.
Make or track a claim
/content/shannons/claims

Get documents

Quickly access the policy documents you need - tax invoices, receipts, Certificate of Currency and more.
Find a document
/update-policy?GetDocs=True
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Download the Shannons App

Support in your pocket
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Download on the App Store
https://apps.apple.com/au/app/shannons-app/id6475799507
Get it on Google Play
https://play.google.com/store/apps/details?id=au.com.shannons.insurance

Manage your policy

Manage your policy anytime with the Shannons App. Get quotes, view and renew cover, pay excess, make and track claims, and access your documents.

Manage monthly payments

Keep your instalments in order. It's easy to manage your payments online.

Lodge and track claims

Need to make a claim? Make and track eligible home and motor claims in the Shannons App.

Chat via Shannons Virtual Assistant and support messaging

Get support easily in the Shannons App. Send us a message and pick up the conversation whenever it suits you.