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What's changing for Shannons

We’re making changes to how we calculate your premium

As part of our strategy to simplify our products and pricing, certain discounts will no longer be offered. Importantly, this is not about increasing our prices. These changes reflect a broader industry move towards reducing pricing complexity. We remain focused on providing great value and competitive cover, with trusted support when you need us.

Discount changes

For new and renewing policies with a start date on or after 14 November 2026, the discounts listed below will no longer be applied:

  • Multi-policy discount (Home insurance)
  • Multi vehicle discount (Motor insurance)
  • Motorsport Australia discount (Motor insurance)

Other reasons why your premium may change

We remain committed to providing fair, and competitive premiums. We regularly review our pricing approach, so each year your premium is likely to change, even if your circumstances haven’t. We calculate your premium based on:

  • your risk
  • the excess you choose
  • the type of insurance and optional covers that you choose
  • compulsory government charges such as stamp duty and GST
  • Emergency Services Levy, where applicable

This isn’t a list of all our factors. The factors we use can change and how these might combine to affect your premium will differ from person to person.

The premium you pay is also affected by other things including (but not limited to):

  • the cost of claims we’ve paid to other customers and claims we expect to pay in the future
  • our expenses of doing business
  • insurance market conditions

In addition, broader trends, like severe weather and rising construction and repair costs, affect insurance costs for everyone, even if nothing has changed for you personally.

What you need to do

You don’t need to do anything because of these changes. However, if you have further questions, you can read our frequently asked questions below.

FAQs

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Still have questions?

If you still have questions about these changes or how they may affect your policy, you can chat with us or call 13 46 46.