Manage Monthly Payments

Overview

Keep your instalments in order

It's easy to manage your payments online

You can manage your regular payments in just a few minutes. It's quick, easy and can help keep payment issues from popping up unexpectedly.

In just four steps

All you need to do is:

1. Log in

2. Select 'Manage payments'

3. Select the policy you want to update

4. You can -

delay or change an upcoming debit date, update payment method or pay a missed instalment

Log into My Account

Or download the Shannons App

Download the app from the App Store with apple logoGet it on Google Play button to download the app from the Google Play Store

Your policy needs to be up to date with payments to make these changes online.

There won’t be a ‘Pay Now’ button available in the banner when you log in if you have missed the window to make a one-off payment online or if you have more than one unpaid instalment. To ensure your payments stay up to date on your policy, please contact us.

You also won’t be able to make a manual payment for the five business days after a direct debit attempt. If the payment still doesn’t work outside of this timeframe, you may need to update your payment details.

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