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Skip the queue
You can take control of your insurance policies and claims in your own time with Shannons Online Services
Weekdays 8am-7pm AEST/AEDT
Saturday & Sunday 9am-5pm AEST/AEDT
Customers overseas call
NSW CTP Hours
Weekdays 8am - 6pm AEST/AEDT
Saturday 8am - 4pm AEST/AEDT
Sunday Closed
Shannons Claim online is an easy way to make a claim for the following policies:
For all other policy claims, please call us anytime on 13 46 46.
Shannons is part of Suncorp Network, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the group.
For media enquiries about Shannons Auctions,please email media@suncorp.com.au.
Shannons is part of the Suncorp Network.For media enquiries about Shannons Insurance, please contact the Suncorp Group
Find out more about the General Insurance Code of Practice.
We're committed to ensuring our products and services reflect the diversity of our community.
We're reviewing our systems as they currently only request Male and Female. If you don't identify as Male or Female and you would like to obtain an online quote and/or policy, please select the gender you are most comfortable with to proceed, and record the quote or policy number.
If you would like for us to acknowledge your correct gender and ensure you are included in future system changes, please call us on 13 46 46 with the quote or policy number, or just call us direct for a quote.
Please note we are only able to acknowledge non-binary gender for: Comprehensive Car Insurance, Comprehensive Motorcycle Insurance, Home and Contents Insurance.