Making a claim - House Insurance

Making a claim
 

FIND MY POLICY NUMBER

Don't have your policy number to hand? Complete a short form and you will receive an immediate email with details of your insurance policy, including your policy number. Find My Policy Number

HOW TO CLAIM:

CALL US

If you've incurred loss or damage to your home or contents, you can call Shannons 24 hours a day on 13 46 46. If your claim is urgent or someone is claiming against you call us immediately.

CLAIM ONLINE

In just 6 easy steps you can lodge a claim online, including uploading photos relating to the claim, at a time that suits you.

Once your online claim is lodged, you will be given a claim number to track the progress of your claim and we will contact you within 2 business days to advise you of what happens next. Claim Online

Please note: During times of a significant weather event, this timeframe may be extended beyond 2 business days due to the increase in claims being lodged.

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